At Urban Ink and Quadra Media L.L.C. we recognize that privacy is important. This Policy applies to www.urbanink.com and Quadra Media L.L.C. or its subsidiaries or affiliated companies (collectively, Urban Ink and Quadra Media L.L.C.’s “services”).
If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy Matters, c/o Urban Ink/Quadra Media L.L.C. Inc., 12 W. 27th St., 10th Floor, New York, NY 10001, USA.
Information we collect and how we use it:
We offer a number of services that do not require you to register for an account or provide any personal information to us, such as Urban Ink and Quadra Media L.L.C. Search. In order to provide our full range of services, we may collect the following types of information:
- Information you provide – When you sign up for a Urban Ink and Quadra Media L.L.C. Account or other Urban Ink and Quadra Media L.L.C. service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as subscriptions, we also request credit card or other payment account information, which may be maintained in encrypted form on secure servers. We may combine the information you submit under your account with information from other Urban Ink and Quadra Media L.L.C. services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
- Log information – When you use Urban Ink and Quadra Media L.L.C. services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
- User communications – When you send email or other communication to Urban Ink and Quadra Media L.L.C., we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
- Affiliated sites – We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to Urban Ink and Quadra Media L.L.C. in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.
- Links – Urban Ink and Quadra Media L.L.C. may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
- Providing our products and services to users, including the display of customized content and advertising;
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network; and
- Developing new services.
You can find more information about how we process personal information by referring to the privacy notices for particular services.
Urban Ink and Quadra Media L.L.C. processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.
Choices for personal information
When you sign up for a particular service that requires registration, we ask you to provide personal information. We may use this information in a manner different than the purpose for which it was collected without further consent.
Urban Ink and Quadra Media L.L.C. only shares personal information with other companies or individuals outside of Urban Ink and Quadra Media L.L.C. in the following limited circumstances:
- We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
- We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Urban Ink and Quadra Media L.L.C., its users or the public as required or permitted by law.
We may share with third parties certain pieces of aggregate, non-personal information such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.
Please contact us at the address below for any additional questions about the management or use of personal data.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Urban Ink and Quadra Media L.L.C. employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Urban Ink and Quadra Media L.L.C. processes personal information in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Accessing and updating personal information
When you use Urban Ink and Quadra Media L.L.C. services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information
Urban Ink and Quadra Media L.L.C. regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Urban Ink and Quadra Media L.L.C.’s treatment of personal information by contacting us through this web site or by writing to us at Privacy Matters, c/o Urban Ink and Quadra Media L.L.C., 12 W. 27th St., 10th Floor, New York, NY 10001, USA. When we receive formal written complaints at this address, it is Urban Ink and Quadra Media L.L.C.’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Urban Ink and Quadra Media L.L.C. and an individual.
Changes to this policy
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at Privacy Matters, c/o Urban Ink and Quadra Media L.L.C. Inc., 12 W. 27th St., 10th Floor, New York, NY 10001, USA.